Service

Every product you buy, whether it is an automobile, an airplane, or wristwatch, is eventually going to need service or repair.  We hope that XLT ovens last a long time before any repair is needed, but when it does, all you need to do is call us at 1-888-443-2751.

XLT's Service Process

Our goal is to help solve problems and make sure you are servicing your customers the way you need to.  We understand that your oven is the heart of your business.  We have several methods to help you get back in operation.

1. Call us at 888-443-2751, anytime 24/7/365.  We want to hear from you!
2. SOME simple problems can be fixed easily over the phone
3. We can schedule service.
   • We can use someone you prefer, OR
   • We have relationships with hundreds of service providers world-wide.
4. We can provide repair manuals for you or your in-house service personnel
5. We can provide factory training for your in-house technicians.
6. We can provide spare parts.

We are always here to help you repair your oven, but there are ways to prolong the mean time between failures.

1. Keep your oven clean.
2. Consider maintaining some level of spare parts.
3. Send your maintenance staff to our factory for training.